VOID AVATAR is a French simplified joint-stock company (société par actions simplifiée), registered with the Paris Trade and Companies Register (RCS) under number 937 512 820, with a share capital of €1,000.00, having its registered office at 78 Avenue des Champs-Elysées, 75008 Paris, France, VAT number FR95937512820 (hereinafter “VOID AVATAR,” the “Company,” or “it”).
VOID AVATAR operates the website accessible at www.voidavacorp.com as well as the mobile game application VOID Avacorp (the “Application”), available on the Apple App Store and Google Play Store.
ARTICLE 1 – SCOPE
These General Terms and Conditions of Sale and Use (“GTCU”) apply, without restriction or reservation, to any purchase of Digital Content and Virtual Currency made available on the Platform via the Application (the “Services”).
They govern the access and use of the Services by users (individually referred to as the “User” or “You”).
By creating an Account or by using the Services, you accept and agree to comply with these GTCU.
ARTICLE 2 – SERVICES
The VOID Avacorp platform (the “Platform”) enables Users to access a variety of interactive digital services, including:
• The acquisition of a Virtual Currency called VoidGold, represented by digital tokens, used to make purchases on the Platform (“VGold” or the “Virtual Currency”);
• The purchase, collection, sale, and exchange of digital content, represented by digital tokens, including but not limited to avatars and digital items (weapons, vehicles, ships, bots, etc.) (the “Content” or “Digital Content”);
• The purchase, sale, and exchange of Digital Content on a dedicated marketplace;
• Joining a clan: Users can create or join clans to participate in competitive and global events. Each clan benefits from an internal chat for communication and joint participation in these events. Clans may receive rewards in VGold based on their performance in events;
• Participation in global competitions and events where Users can earn VGold rewards.
ARTICLE 3 – USER ACCOUNT
3.1. Creating an Account
To access the Services, you must first create a VOID Account (the “Account”).
When creating an Account, you must provide the following information: first name, last name, date of birth, email address, phone number, mailing address, and country of residence.
All the information you provide must be accurate, complete, and up to date. You agree to update your information if it changes to ensure it remains accurate.
You confirm that you are a natural person of legal age in your country of habitual residence, and that you have the legal capacity to enter into a contract in accordance with the applicable law, case law, or customary practices of your country of habitual residence.
3.2. Account Verification
VOID AVATAR reserves the right to verify the information provided when creating your Account or at any time during your use of the Services, in order to ensure compliance with the information supplied.
In this regard, VOID AVATAR may request additional supporting documents, such as proof of identity or proof of address.
3.3. Choosing a Username and Password
3.3.1. Username
When creating your Account, you will be prompted to choose a username that will be used to identify you on the Application.
This username will also be displayed during your interactions on the Platform.
You may not choose a username that is already in use by another user or associated with another Account.
Your username must not contain terms, logos, or trademarks owned by third parties, especially brand names or distinctive signs that could be confused with those of VOID AVATAR.
We reserve the right, at our sole discretion, to refuse any username we deem inappropriate, offensive, or that does not comply with the standards of the Platform.
3.3.2. Password
The password you choose when creating your Account is essential to the security of your Account. You are responsible for maintaining its confidentiality and managing it securely. You agree to choose a strong, hard-to-guess password and not to share it with others. We recommend using a combination of uppercase and lowercase letters, numbers, and special characters to maximize the security of your Account.
ARTICLE 4 – VGOLD
4.1. Use of VGold
The Platform uses an exclusive virtual currency, VGold, for all transactions related to Digital Content.
VGold is the only accepted currency on the Platform for:
• Purchasing Digital Content directly on the integrated marketplace;
• Participating in drops in order to randomly obtain Digital Content;
• Acquiring premium drop boxes.
4.2. Nature of VGold
VGold has no monetary value and has no value outside of our Platform. It can only be used to purchase Content. It may not be sold, bartered, transferred, or exchanged for cash.
VGold is non-refundable, and you are not entitled to a refund for any unused VGold, unless required by law.
Once you have used VGold to obtain Content, that Content cannot be exchanged or refunded.
ARTICLE 5 – ORDERS
5.1. Ordering VGold
Users may purchase the Virtual Currency, VGold, through the Application.
5.1.1. The User selects the desired amount of VGold and proceeds to payment via the available methods on the Application. An order confirmation is sent once the transaction has been validated.
5.1.2. The price of VGold is displayed in euros or in the relevant currency depending on the User’s country of residence.
VOID AVATAR may occasionally offer special promotions.
VOID AVATAR offers various payment methods, some of which are managed by partners and payment service providers. Additional terms and fees may apply. You should review these additional terms and fees before finalizing your order.
The cost of VGold does not include any internet connection or other communication costs (including phone operator charges) required to access the Application.
5.1.3. Once payment is made and validated, the corresponding amount of VGold is credited to the User’s Account. VOID AVATAR shall not be held responsible for any delays attributable to payment service providers.
5.1.4. In accordance with Article L.221-28 of the French Consumer Code, the purchase of digital content provided instantly does not give rise to a right of withdrawal. The User expressly acknowledges waiving this right at the time of confirming the purchase.
5.1.5. Once credited, VGold allows the User to purchase Digital Content within the Platform.
5.2. Ordering Content
5.2.1. Users may use VGold to acquire Digital Content on the Platform.
• Purchasing Digital Content: The User can directly purchase avatars or digital items (weapons, vehicles, ships, bots, etc.) on the integrated marketplace in exchange for VGold. Once confirmed, the purchased Content is added to the User’s digital inventory.
• Participating in Drops: The User can use VGold to participate in drop events and randomly receive avatars or digital items.
• Purchasing Premium Drop Boxes: The User can exchange VGold for premium drop boxes. These boxes offer enhanced rarity when participating in drops and may include higher-value Digital Content.
5.2.2. VOID AVATAR does not guarantee the permanent availability of any Digital Content offered on the Platform. Certain Content may be available in limited quantities or for a limited time.
5.2.3. Users may buy, sell, and trade Digital Content with each other on the Platform’s marketplace, exclusively in exchange for VGold.
VOID AVATAR charges an 8% commission (in VGold) on each transaction conducted.
5.2.4. Once the purchase of Digital Content is finalized, it cannot be canceled, refunded, or exchanged. The User expressly acknowledges that the acquisition of Digital Content is final and that no refund request will be accepted.
5.2.5. Once the Digital Content order is validated, delivery is immediate, and the acquired items are instantly added to the User’s Account.
In the event of an exceptional delay due to technical issues or security checks, VOID AVATAR undertakes to inform the User as soon as possible and to take all necessary steps to resolve the problem.
ARTICLE 6 – INTELLECTUAL PROPERTY
6.1. Ownership by VOID
Unless otherwise specified in writing by us, the Services and all content and other elements they contain—including, without limitation, characters (including but not limited to structural or landscape designs), text, graphics (static or animated), animations, images, information, data, software, sound files (including, but not limited to, musical compositions and recordings), audiovisual effects, and other files, as well as their selection and arrangement—are the exclusive property of VOID or our affiliates, licensors, or users, as applicable.
All avatars and digital items (weapons, vehicles, ships, bots, etc.) are the intellectual property of VOID AVATAR.
The logos, service names, slogans, and trademarks (the “Trademarks”) are owned or controlled by us or are licensed to us, and are protected by copyright, trademark laws, and other intellectual property laws and unfair competition laws in France, foreign jurisdictions, and international conventions.
6.2. License
Users receive a limited, non-transferable (except via the in-app marketplace), non-sublicensable, and revocable license to use these items solely within the Application. Users do not acquire any ownership rights to avatars or digital items.
Unless expressly stated in these GTCU, it is prohibited to copy, reproduce, distribute, or create derivative works from the avatars or digital items.
It is prohibited to use the avatars or digital items for commercial purposes outside the Application. It is also prohibited to counterfeit or reproduce the avatars or digital items for personal or third-party use.
ARTICLE 7 – PERSONAL DATA
When placing an order on our shop or creating your account, you may be asked to provide personal information. For details on how we process these data, please carefully review our Privacy Policy, available at the following link: [link]
ARTICLE 8 – WARRANTIES
8.1. Conformity Warranty
VOID AVATAR guarantees that the Digital Content purchased through the Application conforms to its description and the specifications stated at the time of purchase. However, given the nature of Digital Content, VOID AVATAR does not guarantee it will meet every User’s specific expectations.
In case of an anomaly or malfunction preventing the normal use of any Digital Content, the User can contact VOID AVATAR’s technical support for assistance or to correct the defect. If the defect is confirmed and not repairable, VOID AVATAR may, at its discretion, replace the defective Content or grant an equivalent amount of VGold credit.
8.2. Warranty Exclusions
VOID AVATAR shall not be held liable for issues arising from:
• Incompatibility of the Digital Content with the User’s hardware or software;
• Improper use or modification of the Content by the User;
• Temporary or permanent interruptions in the availability of Digital Content on the Platform;
• Loss of Content resulting from Account deletion or any breach of these GTCU.
ARTICLE 9 – AMENDMENTS TO THE GTCU
VOID AVATAR reserves the right to amend these GTCU at any time for security, legal, best practice, and/or regulatory reasons.
VOID AVATAR will inform you of any changes, additions, or deletions to the GTCU by posting the new General Terms and Conditions of Sale and Use on its website and by displaying a notice informing Users of the changes.
Any changes, additions, or deletions will take effect seven (7) days after the publication of the aforementioned notice.
If you do not accept the amended GTCU, you may close your Account. No refunds will be issued for previously acquired Content.
ARTICLE 10 – APPLICABLE LAW – COMPETENT COURTS
10.1. Applicable Law
These GTCU are governed by French law, without prejudice to rules relating to conflict of laws.
10.2. EU Online Dispute Resolution
In the event of a complaint or dispute, Users located within the European Union may use the online dispute resolution platform (ODR), available at: https://ec.europa.eu/consumers/odr/.
10.3. Jurisdiction
The User expressly acknowledges the exclusive jurisdiction of the French courts for any dispute regarding the interpretation, validity, or performance of these GTCU or the use of the Services.
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